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FAQ

Crudessence kombucha changed its name and image. Why?
Why drink RISE kombucha?
Is there an expiration date on the bottle?
What is the lifespan for a bottle of RISE kombucha?
What happens to the content of a bottle when it has exceeded the expiration date?
How much does a bottle of RISE kombucha cost?
Is the product vegan?
Is the product gluten-free?
What is the amount of caffeine in a bottle of RISE kombucha?
Does the product need refrigeration?
How much sugar does a 355ml bottle contain?
Where can I buy RISE kombucha?
Can I buy RISE Kombucha online?
Where can I buy the starter kit to make my own Kombucha?
How do I obtain a culture formation and how long before the kombucha mushroom is formed?
A brownish mushroom has developed on top of the bottle. What does this mean?
Blue-green mould had developed on my kombucha culture. What does it mean?

Q: Crudessence kombucha changed its name and image. Why?

A : Before RISE kombucha, Crudessence Kombucha had no brand name so we needed to find one. RISE is both a noun and a verb of action that represents our values, which are:

- Raising the level of consciousness, growing internally and socially;
- Raising the body’s health level from the benefits of kombucha;
- Supporting the health of the planet by putting our values into practice.

RISE is also a call for citizens to stand up and be aware of the impact of their actions.

The new look of RISE kombucha bottles was created to illustrate the recent improvements in our production techniques. The company started off as an artisanal production and grew to become a full scale producer of natural products. The logo represents the personality of the company, and the fact that our product is effervescent. The transparency of the bottle and label speaks of the transparency of our business. Also, we have added a security seal to the cap of every bottle.

Q : Why drink RISE Kombucha?

A : For its great taste, health benefits and to encourage organic and fair trade products.


Q : Is there an expiration date on the bottle?

A : Yes, we affix a label with the expiration date on all of our bottles.


Q : What is the lifespan for a bottle of RISE Kombucha?

A : Once bottled, the lifespan of RISE kombucha is 6 months. That said, the content is still edible after the expiration date.


Q : What happens to the content of a bottle when it has exceeded the expiration date?

A : It becomes more vinegary. Technically it is still ok to drink, but we are not responsible for the taste and quality of the product after its expiry date.


Q : How much does a bottle of RISE Kombucha cost?

A : Prices vary from store to store. For a 355 ml bottle, the price can range from $3.50 to $4.00. The suggested prices are $3.89 for a 355 ml bottle and $8.99 for a 1 liter bottle.


Q : What is the amount of caffeine in a bottle of RISE Kombucha?

A : The amount of caffeine in a bottle of RISE Kombucha is very small.
For people who are hypersensitive to caffeine, even in very small quantities, we recommend drinking RISE Ginger which is made with white tea and contains an almost undetectable amount of caffeine.

Amount of Caffeine (mg) per bottle of 355 ml:
Hibiscus-Rose Hips: 6mg
Ginger: 2mg
Blueberry-Maple: 6mg
Lemongrass: 4mg


Q : Is the product vegan?

A : Yes, our kombucha is vegan. The product contains no animal products or by-products. You can find the the list of ingredients under RISE KOMBUCHA or FLAVOURS tabs of our website.


Q : Is the product gluten-free?

A : Yes.

Q : Does the product need refrigeration?

A : Yes. If it is not refrigerated, the content will become vinegary, continue to ferment and it will create more CO2, which could possibly – but not certainly – make the bottle explode.


Q : How much sugar does a 355ml bottle contain?

A : It contains 6g of fair trade organic golden cane sugar.

 

Q : Where can I buy RISE Kombucha?

A : We have up to 1,000 points of sales throughout Canada with about 400 in the province of Quebec. You can find RISE Kombucha in most of the health food stores in Montreal. Soon, our website will be equipped with a search engine that will help you find the nearest place to buy Kombucha.


Q : Can I buy RISE Kombucha online ?

A : No, we sell in stores, in some restaurants and in some coffee shops.

Q: Where can I buy the starter kit to make my own kombucha?

A : We sell the Kombucha Mama (starter kit) in Crudessence’s restaurants in Montreal, in Comptoir Santé La Moisson in Ste-Thérèse, online on Crudessence’s website: www.crudessence.com
Or get it in 1 clic : mamankombucha

Q : How do I obtain a culture formation and how long before the kombucha mushroom is formed?

A : To obtain a culture formation, you must first let the kombucha become more acidic (which can take between 10 days to 1 month) so it is normal that there is no culture formation in the first days of the kombucha fermentation. The bacteria Acetobacter Xylinum, responsible for the physical aspect of the kombucha culture, is more productive in an acidic solution. Younger kombucha, being less acidic, is also less active. When the kombucha is more acidic (10 + days), the formation of the kombucha mother will be more active.


Q : A brownish mushroom has developed on top of the bottle. What does this mean?

A : Your kombucha is still good. Often brown deposits of kombucha form in the bottle. This indicates that the culture is healthy! The culture that forms depends on the age of the bottled kombucha. The older the kombucha is when bottled, the more culture it will form. Both are very good to drink, it is up to you to decide which one you prefer.


Q : Blue-green mould had developed on my kombucha culture. What does it mean?

A : It is important to throw out the culture as soon as mould forms seeing that it can be dangerous. Some moulds can produce toxins that increase the risk of liver problems. We must remember that a 1 cm spot of mould may contain billions of spores and each spore has the potential to cover your entire culture with a mouldy layer. We recommend that you properly sterilize your equipment and more importantly make sure to use a sufficient amount of kombucha (starter) when you start fermenting a new culture; a minimum of 300ml is required for a 4L batch. It is not necessary to rinse your tea to eliminate spores because it contains antimicrobial substances that can actually help stop mould.